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Have you completed a NSW RSA or RCG course since August 22nd 2011? 

(after Aug 22nd 2011)
  • If your answer is NO to the above please continue booking your courses. Enjoy.

  • If the answer is YES to the above then you need to read the important information below before continuing.

You should have one or both of the below items already, either an Interim Certificate or Interim and Photo Competency Card and should not complete another RSA or RCG course UNLESS your photo card has expired by more than 28 days.

  • Is your photo card nearing its expiry date. Click here for frequently asked questions on why and how to RENEW.

Interim Comp Card sample


Interim certificate consists of 2 pages.

  • Page 1 – of the Interim is ONLY valid for 90 days which allows you to legally work without a competency card up until the expiry date.
    Warning: If page 1 has expired and you have not received your card, you cannot work until you have your card.
  • Page 2 - Valid for 5 years since completing course. 
    This is used for applying for the photo competency card at any Service NSW outlet where they will scan the bar code, check your 100 points of ID and take a photo.


You can still apply for your 'Photo Competency Card' up to 5 years after you completed your course.


Note: Photo cards can take 3 or more weeks to arrive. Don’t delay in applying as 'Page 1' cannot be extended.


If your Competency card or Interim is approaching its 5 year expiry mark, see below link for renewal process or contact the competency card team at Liquor and Gaming on 1300 024 720

Further information about renewing your competency card, and how to update your contact details is available on the Liquor & Gaming Website.


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RSA RCG Paper Certificate Expiry

**IMPORTANT INFORMATION*** 

RSA / RCG paper certificates will expire on 30 June 2016

Older paper certificates for the Responsible Service of Alcohol (RSA) or Responsible Conduct of Gambling (RCG) competencies completed between 1 January 2010 to 21 August 2011 expired on 30 June 2016. Any paper certificates issued before 1 January 2010 have already expired. These certificates only show one competency and don't show an expiry date.

You will need to complete a full RSA and/ or RCG training course if you wish to work in roles that require a valid RSA or RCG competency. Upon completion of a full course, you will receive an interim certificate which you can use to apply for a competency card.

For more information visit Liquor and Gaming NSW - Expiry of paper certificates

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EXAMPLES OF OLDER PAPER CERTIFICATES

 

                                       

How to get your competency card

When you complete a Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) course, you'llreceive an interim certificate that is valid for work for 90 days.

Check your details

It's important to immediately check your interim certificate to make sure the following details are correct:

  • your name
  • your date of birth
  • your address.

You won't get your competency card if your name and date of birth are incorrect and they don't exactly match your identification documents.

Your card is posted to the address displayed on your interim certificate.

To change details on your interim certificate, use the Interim Certificate Amendment Form CCO300 (PDF, 281KB). You have to wait to get your new interim certificate before you can apply for your photo competency card.

Two steps to get your card

If your details are correct, you can apply for your photo competency card by following these two steps:

STEP 1: Get your identity documents ready

You need your interim certificate from your first competency training course and identification documents for Service NSW to process your competency card. 

You can still apply for your card even if your interim certificate has expired. However, you cannot work with an expired certificate. The interim certificate is valid for work for 90 days. 

The value of your ID must total 100 points - as explained on the back of your interim certificate

STEP 2: Visit your nearest participating Service NSW centre

Go online to the Service NSW Service Centre Locator or call 13 77 88 to find a Service NSW centre that can process your competency card (not all Service NSW centres can do this).

You must visit Service NSW in person. Other people can't apply for you. Bring your:

  • interim certificate from your first competency training course 
  • identification totalling 100 points. 

You won't get your competency card if you bring unacceptable identification documents, the details don't match exactly your interim certificate or photocopies instead of originals.

Service NSW takes your photo and asks for your signature as part of the application.

Your card will arrive by mail in three to four weeks. 

Once you receive your card, you can also download a digital competency card from the Service NSW App. Visit the Service NSW website for more information on how to set up your MyServiceNSW account and download your digital RSA/RCG Competency Card.

Cost of your card

The cost of the competency card is included in the course fee you pay for RSA or RCG training.

There is no additional cost for a digital licence. 

Renewal of your card, via the Liquor & Gaming NSW refresher training course, after the initial five years costs $35.

Take care of your card

Your physical competency card is essential for any job that requires RSA, RCG or Privacy qualifications. Make sure you look after your card as you would your driver licence.

Your digital competency card, if you have opted in for one, is protected by your PIN on your Service NSW app, so don't disclose the PIN to anyone. 

FAQs 

If you have questions about your competency card such as:

  • I've lost my card/My card was stolen. What do I do? 
  • Where is my card? It hasn't come in the mail 
  • There is a mistake on my card. My name/DOB is wrong.

Read Liquor & Gaming RSA and competency card FAQs.

Ref: https://www.liquorandgaming.justice.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/competency-cards/how-to-get-your-card.aspx

 

Examples of Interim and Photo Card below

 

Interim Comp Card sample


Interim certificate consists of 2 pages.

  • Page 1 – of the Interim is ONLY valid for 90 days which allows you to legally work without a competency card up until the expiry date.
    Warning: If page 1 has expired and you have not received your card, you cannot work until you have your card.
  • Page 2 - Valid for 5 years since completing course. 
    This is used for applying for the photo competency card at any Service NSW outlet where they will scan the bar code, check your 100 points of ID and take a photo.


You can still apply for your 'Photo Competency Card' up to 5 years after you completed your course.


Note: Photo cards can take 3 or more weeks to arrive. Don’t delay in applying as 'Page 1' cannot be extended.


If your Competency card or Interim is approaching its 5 year expiry mark, see below link for renewal process or contact the competency card team at Liquor and Gaming on 1300 024 720

Further information about renewing your competency card, and how to update your contact details is available on the Liquor & Gaming Website.


 Book Now

NEWCASTLE





KENT HOTEL

59-61 Beaumont St Hamilton

Courses available at this venue.

 

The bar skills courses are trained at the Kent Hotel which is about 5-10 minute walk from tHamilton train station.

What to bring?

Bring a pen, highlighter and valid photo ID to each course i.e. driver's licence, passport, student card or equivalent.

What do I wear?

Dress requirements for all practical courses (Bar or Cocktail) are enclosed shoes. A failure to wear enclosed shoes would prevent entry to the course(s) and incur a $50 rescheduling fee.

Not 18 yet?

No problem, you may attend all courses except Bar and Cocktail.

What time to be there?

Attend all courses 15 minutes before the start time for course registration.

If you arrive after the nominated start time you will be refused entry which will incur a rescheduling fee of $50. See 'calendar' for start times.

Getting There

Car Parking
Parking is available - However it is best to avoid parking on Beaumont St. You will need to check parking signs

Bus
Take any bus to Hamilton station or along Beaumont St, near Donald St.

Train
From Hamilton Station, go south along Beaumont st on your right hand side
( 5 minute walk from station)

Download printable version of this venue

 

Back to Locations Book Now Prices

 
COMBINE COURSES AND SAVE $$$
2 courses = $20 Off
3 courses = $30 Off
4 courses = $40 Off
BAR
Bar Skills
Course
Learn the basics to give you that confidence to work behind the bar like a PRO..More
 
RSA, RCG and Bar Training
The most popular package is the BarMax Bar Course Package which includes the accredited Provide Responsible Service of Alcohol (RSA- SITHFAB002) and Provide Responsible Gambling Services (RCG/RGS-SITHGAM001) combined with our 6 hour practical Bar Skills course.

When combined, these essential courses will train and prepare you for a great job in the hospitality industry.
Book online here.

Prices for these courses start as low as $80 for the bar course when prepaid and purchased in a package.