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Advanced RCG Course NSW

Advanced RCG Classroom Course (ARCG)

(Virtual and Classroom available)

The Advanced Responsible Conduct of Gambling, also known as ARCG is a 1 day course delivered by BarMax in a Virtual environment (online) or classroom (face to face) format on behalf Liquor & Gaming NSW (L&GNSW). Effective 1st July, 2024 Venues ( hotels and clubs) with 21 or more gaming machines are required to have a Responsible Gambling Officer (RGO) on duty at all times when gaming machines are in operation. The RGO must have completed the ARCG course by that date.

This course is for all hoteliers, secretary managers and senior gaming-related staff in order to satisfy the requirements of the Liquor & Gaming Regulations of NSW.

By the end of this course, you will have the knowledge and skills required to:
• identify, approach, and assist patrons who are showing signs of ‘at-risk gambling harm’.
• refer patrons who are experiencing ‘at-risk gambling behaviour’ to appropriate support services (including self-exclusion).
• understand and effectively apply key conflict resolution strategies when dealing with patrons who are showing anger or aggression.
• advise and support venue staff in non-specialist roles to identify and report warning signs of ‘at-risk gambling behaviour’.
• lead and support a culture of responsible gambling and proactive gambling harm minimisation in your venue

To book – see booking cart below

For group bookings/quote, complete expression of interest form below

Pre-requisites

 

Must have a current NSW RCG endorsement on a Photo Competency Card.

You are required to provide a Valid Photo ID prior to course commencement comprising either;

  • a current NSW motor vehicle driver or rider’s licence or permit, or a licence or permit issued by another state or territory or under the law of another country;
  • a current NSW Photo Card;
  • a current proof of age card issued by a public authority of the Commonwealth or of another
    state or territory; or
  • a valid and current Australian or foreign passport.

More info

Students will receive communication from L&GNSW containing an ARCG Completion Certificate and outlining the steps to add ARCG to your Competency Card.

If you hold a digital competency card, the ARCG endorsement will be automatically added to your digital card free of cost.

To add the ARCG endorsement to your physical Competency card, visit competency card self-service portal and pay the associated fee to manage your competency card online.

Shopping Cart – Checkout

Click icon to add to your cart and proceed

ARCG (Advanced RCG) Course - Virtual
9:00 AM 28 May 2024
to
4:00 PM 28 May 2024
Sydney New South Wales
Barmax Head Office
ARCG (6.5 hours)
$ 315.00
Enrol
expand description

1 Day Virtual Classroom

IMPORTANT - Click expand description above to see Pre-requisites - Completion of Section 1 tasks (pre-enrolment). A system check of your device/s where we check audio, webcam and internet connection  is availableInstructions follow after registration.

9:30am to 4pm (Approx)

Desktop computer/Laptop with Webcam essential
Note:
Mobile phones are not supported 

short description

ARCG Course (Theory)
Virtual Classroom Course
(includes Photo Competency Card)

Pre-requisites- Must have a valid RCG endorsement on a NSW Photo Competency Card

NOTE:  If Section 1 is not completed before course, entry will be refused. 

Course Info

The Responsible Conduct of Gambling virtual classroom course will be completed using 2 platforms (Learning Management Systems) concurrently where the enrolment, payment and identity validation are completed using the BarMax virtual classroom platform and trainer led real-time student interaction from the beginning of the course to the end of the course using the Zoom real-time platform.


Important Notes

  • Must complete the pre-registration requirements.
  • Students completing this course must have a strong internet connection with the ability to remain online all day.
  • For the assessment section, our course remembers where you are up to and the trainer will also be able to monitor your progress! You must answer all questions correctly.
  • You will be provided all the resources you need to complete this course.
ARCG (Advanced RCG) Course - Virtual
9:00 AM 06 Jun 2024
to
4:00 PM 06 Jun 2024
Sydney New South Wales
Barmax Head Office
ARCG (6.5 hours)
$ 315.00
Enrol
expand description

1 Day Virtual Classroom

IMPORTANT - Click expand description above to see Pre-requisites - Completion of Section 1 tasks (pre-enrolment). A system check of your device/s where we check audio, webcam and internet connection  is availableInstructions follow after registration.

9:30am to 4pm (Approx)

Desktop computer/Laptop with Webcam essential
Note:
Mobile phones are not supported 

short description

ARCG Course (Theory)
Virtual Classroom Course
(includes Photo Competency Card)

Pre-requisites- Must have a valid RCG endorsement on a NSW Photo Competency Card

NOTE:  If Section 1 is not completed before course, entry will be refused. 

Course Info

The Responsible Conduct of Gambling virtual classroom course will be completed using 2 platforms (Learning Management Systems) concurrently where the enrolment, payment and identity validation are completed using the BarMax virtual classroom platform and trainer led real-time student interaction from the beginning of the course to the end of the course using the Zoom real-time platform.


Important Notes

  • Must complete the pre-registration requirements.
  • Students completing this course must have a strong internet connection with the ability to remain online all day.
  • For the assessment section, our course remembers where you are up to and the trainer will also be able to monitor your progress! You must answer all questions correctly.
  • You will be provided all the resources you need to complete this course.
ARCG (Advanced RCG) Course - Virtual
9:00 AM 11 Jun 2024
to
4:00 PM 11 Jun 2024
Sydney New South Wales
Barmax Head Office
ARCG (6.5 hours)
$ 315.00
Enrol
expand description

1 Day Virtual Classroom

IMPORTANT - Click expand description above to see Pre-requisites - Completion of Section 1 tasks (pre-enrolment). A system check of your device/s where we check audio, webcam and internet connection  is availableInstructions follow after registration.

9:30am to 4pm (Approx)

Desktop computer/Laptop with Webcam essential
Note:
Mobile phones are not supported 

short description

ARCG Course (Theory)
Virtual Classroom Course
(includes Photo Competency Card)

Pre-requisites- Must have a valid RCG endorsement on a NSW Photo Competency Card

NOTE:  If Section 1 is not completed before course, entry will be refused. 

Course Info

The Responsible Conduct of Gambling virtual classroom course will be completed using 2 platforms (Learning Management Systems) concurrently where the enrolment, payment and identity validation are completed using the BarMax virtual classroom platform and trainer led real-time student interaction from the beginning of the course to the end of the course using the Zoom real-time platform.


Important Notes

  • Must complete the pre-registration requirements.
  • Students completing this course must have a strong internet connection with the ability to remain online all day.
  • For the assessment section, our course remembers where you are up to and the trainer will also be able to monitor your progress! You must answer all questions correctly.
  • You will be provided all the resources you need to complete this course.
ARCG (Advanced RCG) Course - Virtual
9:00 AM 20 Jun 2024
to
4:00 PM 20 Jun 2024
Sydney New South Wales
Barmax Head Office
ARCG (6.5 hours)
$ 315.00
Enrol
expand description

1 Day Virtual Classroom

IMPORTANT - Click expand description above to see Pre-requisites - Completion of Section 1 tasks (pre-enrolment). A system check of your device/s where we check audio, webcam and internet connection  is availableInstructions follow after registration.

9:30am to 4pm (Approx)

Desktop computer/Laptop with Webcam essential
Note:
Mobile phones are not supported 

short description

ARCG Course (Theory)
Virtual Classroom Course
(includes Photo Competency Card)

Pre-requisites- Must have a valid RCG endorsement on a NSW Photo Competency Card

NOTE:  If Section 1 is not completed before course, entry will be refused. 

Course Info

The Responsible Conduct of Gambling virtual classroom course will be completed using 2 platforms (Learning Management Systems) concurrently where the enrolment, payment and identity validation are completed using the BarMax virtual classroom platform and trainer led real-time student interaction from the beginning of the course to the end of the course using the Zoom real-time platform.


Important Notes

  • Must complete the pre-registration requirements.
  • Students completing this course must have a strong internet connection with the ability to remain online all day.
  • For the assessment section, our course remembers where you are up to and the trainer will also be able to monitor your progress! You must answer all questions correctly.
  • You will be provided all the resources you need to complete this course.

ARCG GROUP BOOKING
Expression of Interest Form
Complete the form below and a staff member will contact you shortly.
Discounts available for 15+