RCG Course NSW


RCG Classroom Course

The Responsible Conduct of Gambling is a fully accredited, Nationally Recognised Training unit of competency from the Tourism, Travel and Hospitality Training with the course code ‘SITHGAM001- Provide responsible gambling services’. This course is  also known as RCG is a 1 day course delivered by BarMax in classroom (face to face) format on behalf Liquor & Gaming NSW (L&GNSW).

This unit of competency is the foundation for the mandatory Responsible Conduct of Gambling training for all new hoteliers, secretary managers and gaming-related staff in order to satisfy the requirements of the Liquor & Gaming Regulations of NSW.
There is no online format for the RCG course available anywhere in New South Wales.

Note: Barmax is not registered with CRICOS and as such unable to conduct training & assessment for students on a student visa (subclass 500) thus are not eligible for enrolment. 


 Dates & Times 


There are no academic pre-requisites for this course.

To ensure learners have the best possible chance at completing and understanding the required knowledge and skills the RCG course has a combination of plain English, photos, videos and questions.

You are required to provide a Valid Photo ID comprising either;

  • a current NSW motor vehicle driver or rider’s licence or permit, or a licence or permit issued by another state or territory or under the law of another country;
  • a current NSW Photo Card;
  • a current proof of age card issued by a public authority of the Commonwealth or of another
    state or territory; or
  • a valid and current Australian or foreign passport.

Need assistance? (Language, Literacy and Numeracy Skills)

If you believe you may require assistance to complete the RCG course due to your Language, Literacy and Numeracy skills please contact our offices on (02) 9211 4110 or email enquiries@barmax.com.au to discuss your training needs.

Can I work straight after completing my course?

Once you have completed and passed your course it will take between 24 and 48 hours for you to receive your ‘interim certificate’. This certificate will enable you to work on licenced premises for up to 90 days. During this time you must apply for your Photo Competency Card by visiting your nearest Service NSW along with your Interim certificate which has a barcode that is scanned.

How do I get my Photo Competency Card?

You can apply for the Liquor and Gamiunder the Nationally Recognised Training from the  Tourism, Travel and Hospitality Training Package with the course codeng NSW (L&GNSW) Photo Competency Card at participating  Service NSW outlets when you present your interim certificate and 100 points of identification.

The card cost of $42 is included in the course cost.

For more information about applying for the L&GNSW Photo Competency Card, please click here

In the state of NSW there is no RCG Online course. You will have to complete a Classroom Course

Note: RCG can be packaged with RSA Online NSW  

What will I learn?

The guidelines contained in this course aim to encourage a responsible, caring and professional approach to the Responsible Conduct of Gambling.Social responsibility is essential to minimise the harm associated with problem gambling and to foster venues where responsible conduct of gambling is not only employed but also accepted as best practise. The NSW Government’s harm minimisation approach in addressing liquor misuse and abuse has now been adapted for gambling abuses.This course aims to provide easy access to information including:

  • The Law.
  • Responsible and ethical promotion of gambling.
  • Strategies designed to ensure that gambling is conducted responsibly and that prevention strategies are in place to inform and educate gambling patrons at risk.
  • The benefits of adopting a responsible attitude to the conduct of gambling.
  • An ethical environment in which to socialise and work.
  • A change in focus from the promotion of gambling to the promotion of quality service facilities.
  • A reduction in the social problems associated with gambling abuse.




RCG Classroom Course locations in NSW

Weekly training of the RSA, RCG, Bar and Cocktail courses are conducted in the below locations;

  • Liverpool,
  • Gosford on the Central Coast,
  • Hamilton in Newcastle,
  • Wollongong,
  • and also regional areas.

Statements of Attainment

‘Statements of Attainment’ will be issued by Tertius Training Pty Ltd –  provider number 41242.  These may be used as an RCG for working on licenced premises in Queensland, South Australia and Western Australia.

RCG Student Course notes, Student Handbook and the Course Brochure

Please visit our downloads section on our website where you will find copies of the RCG course notes, Student Handbook, and Course Brochure. The Student Handbook contains the policies and procedures that are relevant to your course.

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