Preparation for your practical verbal assessment (role play)
SITHFAB021 – Provide responsible service of alcohol
Barmax have compiled short videos to assist in preparing you for your role play assessment of your Verbal Communication Skills with the trainer.
These 1-minute videos are a guide to the types of responses your assessor will be looking for, so it is important to review each video.
To watch each video, you will need to click on the words Introduction Video, Video A, Video B, Video C, etc. which contain hyperlinks to the videos.
Demonstrate procedure to refuse sale or service of alcohol and assist each of the following groups of intoxicated customers…..
Demonstrate organisational or house requirements and use effective communication and conflict-resolution skills when asking the following different intoxicated customers to leave the premises
Log back into your course at www.barmaxonline.com.au
Note; You can use your mobile phone to complete this task
If you are having issues please call us on 9211 4110 (option 4).